Service Outage Update 09:30 18/08/20
We have received the following update information from our Datacentre provider:
“Equinix LD8- Harbour Exchange 8&9 (LD8) – London (HEX8&9)-Power Outage-Fire Alarm Activated-18/08/20-IN00488110
Equinix IBX Site Staff reports that IBX Engineers are currently migrating customers’ supplies into new infrastructure. IBX Engineers will start to investigate the cause of the failure on UPS.
A further update will be provided at 10:00AM